1. Overview
Live Better Men’s Clinic (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit livebettermens.com and interact with our services.

2. Scope of This Policy
This Privacy Policy applies to:

Information collected through our website
Communications with us (email, phone, SMS)
Information submitted through forms on our website
Important: Certain information you provide through secure medical intake forms may be subject to HIPAA (Health Insurance Portability and Accountability Act) and is governed by separate healthcare privacy practices.

3. Information We Collect
A. Website & Contact Information (Non-PHI)
When you use our website or contact us, we may collect:

Name
Email address
Phone number
General inquiry details
This information is not considered Protected Health Information (PHI).

B. Medical or Health Information (PHI)
If you choose to complete a medical intake form, consultation form, or similar submission:
The information you provide may include health-related data

This information may be considered Protected Health Information (PHI) under HIPAA
PHI is handled in accordance with applicable healthcare privacy laws and provider obligations


C. Automatically Collected Information
We may automatically collect:

IP address
Device and browser type
Website usage behavior
Cookies and tracking data


4. How We Use Your Information
We use information we collect to:

Respond to inquiries
Schedule consultations and services
Connect you with licensed healthcare providers
Provide requested services
Communicate via email, phone, or SMS
Improve our website and operations
Comply with legal obligations


5. Medical Information & HIPAA
Any Protected Health Information (PHI) is handled in accordance with applicable HIPAA requirements.

PHI may be collected through secure, HIPAA-compliant third-party systems or platforms embedded on our website.
These systems are designed to safeguard medical information through encryption and restricted access.
Healthcare providers delivering services are responsible for maintaining HIPAA compliance and providing their own Notice of Privacy Practices where required.

6. Text Messaging (SMS)

We may contact you via SMS regarding your inquiry or services.
SMS consent is not shared with third parties for marketing purposes.
You may opt out at any time by replying “STOP.”


7. Sharing of Information
We may share your information with:
Service Providers
Vendors that help us operate our business (e.g., hosting, CRM, communication tools).
Healthcare Providers
Licensed providers involved in delivering services you request.
Legal Requirements
When required by law or legal process.
Business Transfers
In the event of a merger, acquisition, or sale.

8. We Do Not Sell Personal Information
We do not sell your personal information.
We do not share:

Phone numbers
SMS consent
Health-related data
for third-party marketing purposes.

9. Cookies and Tracking Technologies
We use cookies and analytics tools (such as Google Analytics) to improve website functionality and marketing effectiveness.
You may control cookies through your browser settings.
Google Analytics opt-out:
https://tools.google.com/dlpage/gaoptout

10. Your Privacy Rights
Depending on your state of residence, you may have rights to:

Access your personal information
Request deletion of your information
Correct inaccurate data
Opt out of certain data uses
To exercise your rights, contact: [INSERT EMAIL]

11. Data Retention
We retain personal information only as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes


12. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
Medical information submitted through secure intake systems is protected using industry-standard security measures, including encryption and access controls.
However, no system is completely secure.

13. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

14. Do Not Track Signals
Our website does not currently respond to “Do Not Track” browser signals.

15. International Users
If you access our services from outside the United States, your information may be transferred to and processed in the United States.

16. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted with an updated revision date.

17. Contact Information
If you have questions about this Privacy Policy, contact us:
Email: support@livebetterms.com
​Website: https://livebettermens.com